Member since ‎06-01-2018

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  • 8 Posts
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  • 1 Helpful votes Received
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I'm new to Finesse. I'm trying to create a custom UI for the Finesse desktop.I would like to know how a ringing event(A call arriving at the agent desktop) is monitored and being captured. Also about how the on call events are getting triggered.
I'm new to Finesse development. It would be great if someone could explain the questions below.1. How the finesse desktop checks whether the finesse server is reachable? Will it ping the server at regular intervals of time?2. Does XMPP Notifications ...
I was going through the documentation on Finesse Desktop APIs. For dialogs, the REST URI's formed had a dialog id parameter.(/finesse/api/Dialog/<DialogId>)1. Is this DialogId a random number generated?2. Is the DialogId specific to an instance of th...
I am developing a custom UI for the finesse agent desktop. When I try to hit the finesse server from my domain(eg. localhost), the request does not happen and I receive No Transport error. I believe this is a CORS issue. I have 2 questions regarding ...
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Member Since ‎06-01-2018 08:37 AM
Date Last Visited ‎07-19-2018 04:25 AM
Posts 8
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