Finally...this worked!!!! Seems Webex needs to update the link on their site. Their support team kept sending me to that very place to download.Thanks so much!!
Went back and forth with webex support until I just didn't have time anymore...they kept telling me to uninstall and re-install the NRP and saying that the .arf file was created with a newer version than I had. I'd done that a dozen times already an...