Hi all, we have a challenge and not able to find a good way to solve the customer requirements.We have a skill-based enviroment, possible that behind each Queue can be several steps/teams and that we have skill profiles mapped to Agent or the entire ...

Hi all,for our customer we need to find an option to place an outbound call with an API command leveraging the Webex Calling API. We know that https://developer.webex.com/docs/api/v1/call-controls/dial will allow us to generate a call, but what we ne...