It seems as though the hunt pilot is sending calls that are CFA or CFB to Unity's default system call handler, which directs to the opening greeting message. It's done this for any of the voicemail redirections that we've setup, when directing from ...
Rob,You are pretty much right on the nose with your example. We are using 5000 as the pilot for our main line, which has DNs 5001-5004 in a broadcast line group. All of these DNs are setup on one 7970, while other phones are able to answer the main...
Hello Hunter,I am having a similar problem. If any call hits the extension it goes to the opening greeting and not the user's personal greeting. If I dial the extension during the opening greeting it will direct the call to the personal greeting of...