Community
Buy or Renew
EN US
Chinese
EN US
French
Japanese
Korean
Portuguese
Spanish
Log In
MENU
CLOSE
Buy or Renew
Log In
EN US
Chinese
EN US
French
Japanese
Korean
Portuguese
Spanish
rimorgan
Level 1
Member since
03-08-2016
07-19-2018
Recent Badges
Awards
User Statistics
15
Posts
1
Solutions
0
Helpful votes Given
0
Helpful votes Received
Recent Badges
See all
Cisco Community
About rimorgan
Please click
here
to merge your Webex community account with this Cisco.com community account
User Activity
Posts
Replies
No posts to display.
Re: REM Web SDK Expert Assist popup
06-17-2016
Hi Lukasz,I don't think this feature, hiding the assist popup is supported in REM. Can you attach your full assist.js file?Cheers,Rich
Re: Android assist sdk - startSupport() issue
06-17-2016
Hi Orel,Sure, I'm based in the UK. Is there a time that suits? Maybe next week?Cheers,Rich
Re: Agent Status
06-13-2016
Hi Victor, As per your question on the other REM forum:Agent availability would come from some API exposed by the contact centre - possibly executing an ICM script.HTH,Rich
Re: RME 10.6.1 version in finesse remote expert mobile supervisor tab not getting add and remove tab to add url, but url categories i am getting add/remove tabs
06-10-2016
Hi Akash,Did you upgrade? Did this resolve the issue?Rich
Re: REM Web SDK Expert Assist popup
06-10-2016
Hi Likasz,Thanks for sharing. Is this issue resolved for you now?Cheers,Rich
View more
Community Statistics
Member Since
03-08-2016
03:11 AM
Date Last Visited
07-19-2018
04:25 AM
Posts
15
