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HI Guys,
How to retireve the details of the calls abandoned in the Call_Type_Interval. Call_Type_Interval contains summary of the call abandoned, need details(possible with disposition codes)
Dear Guys,
Wishing well.
I have a requirement to develop a abandon report to show the details of the calls which got abandoned in network(i.e before transferring to any skill group). Cisco doc's says in TCD table, calldisposition 1 is treated as "...