David Kirk
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Member since ‎07-17-2012
‎08-18-2017

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Is there a way to set an alert on the cisco unfiied contact center express 8.5 supervisor's Desktop 8.5(1) so that when an agent has been in the "not ready" for greater than XX minutes it alerts the supervisor? 
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Member Since ‎07-17-2012 07:14 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 2