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Hi team!
We have been struggling with an issue after migrating our ISE deployment from 2.6 to 3.1 last year.We found out that accounts used for Wifi guest solution stop working properly after 21 days of being created using the Sponsor portal. The be...
Yes, we found out that after migrating the ISE, it was sending a timeout session very very big (a couple of millions), when that option wasn´t enabled on the ISE. Forcing the timeout session on ISE or disabling that option on the WLC, solved the iss...
After some weeks of troubleshooting, apparently we finally found the issue. We disabled the "Enable Session Timeout" on the WLC for this guest SSID and the non-working accounts are starting to work again. Also new accounts after the 21 days.
I don...
Hi Dustin,When we tried removing the guest type from the auth policy, that didn´t work either for new connections. The attempts got stuck in the CWA redirection auth policy with the MAC as the username, as if the web redirection wasn´t working. And...
Yes, the system registers the device as a guest endpoint, or whatever Indentity group you define in the Guest types. The statement is added on the rule, we even tried without the Guest flow and the symptons are the same.
This just happened so I´m adding some screenshots in order to give you more details.
An account created two months ago, that is still active and the MAC is present in the Guest Identity group is not working at the moment. In the Live Logs we can see...