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No matter how I setup the CSQ, Resource Skill or Group, Linear, Circular, Most or Least Skilled....it's the Longest Available whose phone rings. It appears that changes to CRS Admin are not registered or recognized. Any ideas?
Version 5.0(2)SR02_Build045Nice to know, thanks!However, I definitely have different competency ratings set.And again, I can set it however I want, and it still just rings longest available.I'm going to reboot the thing tonight or tomorrow morning, I...
