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I faced a problem to deploy the following jars with my application on CVP 10.5 server {oracle drivers ( odbc14 , odbc5 ,odbc6 or odbc7) Apache Commons DBCP ( 2.0.1 , 1.4 , 1.3 or 1.2)com.ibm.mq.jar}and i get the following log on global error logger ...
We have custom CVP application that requires to enforce the customer to listening to the full menu before moving to next elementcustomer must be allowed to enter any number of digits during listening to the menu options prompts and the selected optio...
We have CVP 9 ,some times calls exit from X of runExtrnalScript Node on the ICM Script and stuck on the VXML server for 5 min(CVP application session timeout value).As we expect that some times we will have slowness in response of DB that we are inte...
Gents,As the Cisco CVP is the product used to serve the IVR function of the CC. The Cisco document is referring to 1200 ports per server as the maximum capacity. So in case we are deploying a CVP with complex IVR that creates many object during the c...
I have a library working for .Net FCL 2.2
supporting voice inbound and outbound and ECE will be released soon on the same library
you may contact me for more details
[email protected]
Dear Janine ,Thank you for your replay ,this is what i'm exactly doing .Thanks ."The menu is custom build dynamic menu that uses audio element from CVP studio and Custom java classso we have disabled Barge-In option on that menu and added normal digi...