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Hello Community, I have been reading CURRI documentation and I found that it is possible to modify the calling number and called number using CURRI, to apply business rules. I tested it calling from one internal agent to another successfully, but I c...
Hi community,
As far as I know, the UCCX 11.6(1) sandbox comes with a premium license, according to this post, and therefore it comes with Quality Management server. But I've search inside the created instances and the administration pages of the c...