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Derek Thom
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About Derek Thom
08-18-2017
Derek Thom
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02-13-2009
67
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Re: Software Pack 8.1.0 install fails "Phone Firmware Install fa
Created by
Derek Thom
in
Voice Systems
04-11-2011
04-11-2011
This was resolved by just closing CCA and opening again. Not sure what the deal was but my PC did me...
Software Pack 8.1.0 install fails "Phone Firmware Install failed"
Created by
Derek Thom
in
Voice Systems
04-11-2011
04-11-2011
Hello-I have a brand new UC540 that I am trying to install the latest software pack on (8.1.0) using...
Re: CO Line lights up but does not ring
Created by
Derek Thom
in
Voice Systems
03-01-2011
03-01-2011
Hi David-Thanks for the reply. You actually got me thinking I could just move the line over to an op...
Re: CO Line lights up but does not ring
Created by
Derek Thom
in
Voice Systems
02-24-2011
02-24-2011
My mistake, it actually is SWP 8.1.0, I just loaded the system two weeks ago with the latest softwar...
Re: CO Line lights up but does not ring
Created by
Derek Thom
in
Voice Systems
02-23-2011
02-23-2011
They can call out on the line, and can answer it. This is a recent development, and I don't think an...
CO Line lights up but does not ring
Created by
Derek Thom
in
Voice Systems
02-23-2011
02-23-2011
Hello-We have a customers UC520 that lights up the CO Line when a call is coming in, but it is a sol...
Re: Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-04-2011
02-04-2011
OK, will do. I will update the post with the solution.Thanks!Derek
Re: Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-04-2011
02-04-2011
When I press the redial soft button on my 7970 it says "that key is not active here".
Re: Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-03-2011
02-03-2011
This system was configured using CCA 3.0.
Re: Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-03-2011
02-03-2011
The phone on my desk does the same thing, it's a 7970G. I make a call, internal or external, hang up...
Re: Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-03-2011
02-03-2011
OK, I'll try that. I am just going by what the customer is complaining about so I will need to go on...
Re: Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-03-2011
02-03-2011
Also, the redial softkey is grayed out as well.Thanks,Derek
Transfer button grayed out on 7931
Created by
Derek Thom
in
Voice Systems
02-03-2011
02-03-2011
UC520 software pack 8.1.0 recently reloaded with CCA 3.0. FXO PSTN connectivity using CO Lines on ea...
Re: Show 1-800 number when callers call in using that number
Created by
Derek Thom
in
Voice Systems
01-17-2011
01-17-2011
OK thanks!
Re: Show 1-800 number when callers call in using that number
Created by
Derek Thom
in
Voice Systems
01-17-2011
01-17-2011
OK, I thought that might be an issue. Is there any way to configure the system to distinguish what n...
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Public Statistics
Date Registered
02-13-2009
11:50 AM
Date Last Visited
08-18-2017
03:53 AM
Total Messages Posted
67