I have a client with Windows 10 Professional using MS Outlook 2013 with the plug-in version 7.6.2.13. Every time that the user exits Outlook, the plug-in goes inactive once you open Outlook again. Any thoughts?
Thank you for your response. I did remove ALL plugins save for the encryption one and the results were the same. Perhaps if I provide more details.... Computer has all service packs & updates, Windows 10 Pro, Office 2013, and Cisco Email Encryption v...