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Hi all, I am somewhat of a Cisco switching beginner, but have inherited a network that contains a switch stack of 4 x Catalyst 3560. Due to the sale of a portion of the company (and the end users still being in our building), I have had to create a s...
Hi everyone, I wonder if you can help me? We have several users running the MiCollab Softphone software on their mobile devices and have recently amended our Wi-Fi configuration to include an isolated guest wireless network. This network has no acce...
Hey everyone, I hope someone can give me some advice on this as I'm going around in circles at the moment. I can see why it is happening, but can't get to a resolution as yet. Anyway: At our company we have a switch stack comprised of four 3650 swi...
So, thanks for the help Balaji, but I posted this query in the middle of the night and then woke up and fixed it myself. Got access tested from both VLANs and all is fine. For some reason, in my tired state, I didn't realise that I could just trunk ...
Hey everyone, So, I figured this one out.. I ran a packet trace and found that the ports the phone company gave me were incorrect. I only needed to allow ports 443 and 36008 over TCP to the Mitel server. All sorted on both staff and guest networks ...
Hi Deepak, Thanks for that, but unfortunately it still does not work. The softphone is still stating that the MiCollab Client Service host is unreachable.
Hopefully I can bump this to see if anyone else has any ideas as we are still experiencing the issue and I can't see how to get around it. Thanks everyone!
Hi Paul, I amended the VLAN as you mentioned and the guest wi-fi lost internet connection. Plus he still could not connect to MiCollab from the softphone. Thanks for that, but can you see why else it may be happening?
