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Hello, Rob. As Mirielle stated above the difference between the DTCSM course and the CSM Black Belt you see in Cisco's Black Belt training academy is that the DTCSM course is a paid course that can either be done in person on site, or by using the Ci...
Darren,
I agree that we need to have best practices surrounding CX. I believe that those best practices should be on what needs to be accomplished and not exactly on the way it is accomplished.
Just as engineers have different ways to complete the...
Andy,
Is there any intent to create an API for the SKU lists? With Cisco's request for partners to have automated tools for tracking and such, it would be great if there was an easier way to import that information into those tools instead of having ...