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My organization has been having multiple issues with participants calling in and being able to unmute themselves during an event center, even though unmute on arrival has been selected prior to the start of the meeting. This has happened on several o...
Yes, the mute upon entry hard mute is on, so I don't see why it is still happening. It is not a user error as my team and I make sure that every event is set to mute on entry. I’ve already reached out to the customer success team with no solution.