Does IP Phone 7941 operate on IPCC 6.0?At Cisco Compatibility Guide doesn't write 7941 on IPCC 6.0.

i tried export config and script using icmdba. on exporting icmdba shut.who have experinece this problem?

The environment is ICM 6.0,CTIOS6.0,CRA3.5. I need to priority the agents in the skill group.LAA node used to select agent in the skill group.LAA node select Longgest_Avail_AgentExample: there are 4 agent currently log-in and belong to same skill gro...

I've created client.classC:\cra_skd folder contain this class file and this folder is setted ClassPath.I'm trying to create new variable in CRA script with Java type.But I'm getting an error client: Illegal Type. What's wrong?

hi there..!i must develop CRA step for socket communication with Host server using SDK.so..i am testing StepSendMail.java in Cisco CRA SDK.but i cannot compile this file. how can i do.?