Patrick,I have also been experiencing the lockup issues, with the 1.2.1 (004) firmware. I can't add anything to the descriptions you've already received - my symptoms are identical.By unhappy coincidence, I updated to that firmware around the time of...

I'm trying to open a case, but the only way appears to be live chat and it gives me no idea when or if the support engineer will ever join the chat. Is there any other way to do this? Please understand, with all due respect, that I don't have time to...

Thanks for the update, Tom. What made you decide to abandon the SPA112 for the OBi100? I know it's not a ton of money, but you had something already paid for that is (theoretically) fixable.

I'm facing exactly this same problem, with SPA112 and FW 1.2.1 (004). How exactly do I open a case w/o a support contract? My only option seems to be live chat, and I've been sitting and waiting in that window for quite some time now.I initially thou...