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This weekend I installed the 1.0.3 firmware. I thought I would share my experience. Especially since this area of the Cisco Community has been quiet. I'd like to hear other experiences with the ISA500 series if anyone would care to share.The entir...
Anyone have configuration information for using the IP Communicator (CIPC) soft phone remotely to connect to a UC540 or 560 from a roaming notebook?I’m guessing you need a Cisco VPN client and some setup on the UC device, create a tunnel to the site,...
Our understanding was that various models of the Plantronics headsets were compatible with the CP-7975 and UC500 systems. We have purchased the apropriate Plantronics Universal EHS Adapter (APC-4) to fully enable the features available (receive ring...
To all,After updating the SA540 to its latest firmware and installing the 8.1.0 software pack this weekend on our UC560, our call quality has gotten worse.When talking to the Small Business Support Center I needed to pick up the phone to get them to ...
To all,We’ve opened a couple of tickets in the past when our UC560 quit sending CDR to our NSS324 in the past. Clearing it usually required we simply turn CDR reporting off and then back on again. Unfortunately, that didn’t fix it this time.I’d bee...
David Harper,You have located the error! I used CLI to modify the setting for the proper capitalization,UC_560#config tEnter configuration commands, one per line. End with CNTL/Z.UC_560(config)#telephony-serviceUC_560(config-telephony)#no service p...
I agree that according to the documentation, this should work. In looking at the status messages on the phone and at the files in the phones folder of the flash, I'm wondering if the phone is getting the necessary files on start up. The firmwae is ...
Adam,Thanks for the input. You were right on target. I was with Cisco Support on another issue and I dragged this one in to them. They agreed with your debug suggestions and what we located was that I had the URL entry was incorrect. Instead of t...
Dave, I worked with Cisco Support for almost 4 hours this morning. As you and others suggested, they also recommended moving the UC to connect directly to the SIP Trunk provider’s (AT&T IP FLEX REACH) subnet. We first moved the SA to another IP add...
David,I'll try the codec reconfiguration of the UC560 tomorrow. I agree, it should get setup automatically by the SIP Trunk configuration. I'll try to remove the SIP trunk configuration and then reconfigure it and see how CCA does the voice codec c...
