Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Cisco Community
- :
- About az76
Stats
Member since
12-11-2019
7
Posts
0
Helpful
1
Solution
12-19-2019
12:32 PM
You're explaining to me how to set up BLF, but what I'm trying to explain to you is that I already have the extended value active and running, I know the sub and the ext values, it is functional and BLF/SD is already working. I'm not asking about the sub and ext fields or how to set up BLF, that has all already been programmed. That is not my question, which is where we're having a misunderstanding. The question is if there is an additional setting other than this extended value that needs to be configured on the device end for the DND to trigger BLF - for example, in CUCM there's a BLF DND parameter that needs to be enabled and there are also options for how DND handles calls. My question is - are there settings like that in the 3PCC Web UI that need to be configured, or would the device be pulling those settings from voip.ms?
... View more
12-19-2019
08:43 AM
I already have this function configured correctly, speed dial and BLF is functional on the phone. What I'm asking is if there is any programming required on the phone's end for the DND feature to function with BLF.
... View more
12-19-2019
06:11 AM
I have BLF configured using the ext and sub values and it is working perfectly, except that it does not trigger when activating DND. So my question was, is there something additional that needs to be configured on the device end or the Cisco Web UI to have it working with the DND state? If it's being blocked by voip.ms then I won't worry about it, however the article I linked to previously indicated there were settings that could be changed for the DND state, but I'm not sure if they're available with the 3PCC UI.
... View more
12-18-2019
12:46 PM
Voip.ms does not have any documentation on BLF functionality, however I have confirmed with them that it is enabled and functional on my server. Unfortunately that's all the info they can provide on the matter, hence why I was asking if there was something in the Cisco Web UI that could be used to program it.
... View more
12-18-2019
09:08 AM
We have new Cisco 8861 phones programmed with voip.ms set up and working, however the DND mode does not turn the BLF indicator red. Is there a setting that needs to be changed to enable this? I've found the following documentation from Cisco, but as we have 3PCC phones and no access to CUCM, none of these options are available to us. Is there a way to configure this through the web UI? Thanks and happy holidays! :)
... View more
Labels:
12-18-2019
08:30 AM
For anyone who comes across this in the future - after playing around with the settings, it seems in order for the BLF to work, voip.ms required both fields to be the subaccount name, ie fnc=blf;sub=12345_john@$PROXY;ext=12345_john@$PROXY Unfortunately this means you can't use the speed dial function on the same key as the BLF, as the SD would require the actual extension number, fnc=sd;ext=1001@PROXY
... View more
12-11-2019
11:59 AM
We just got Cisco 8861 phones and I am working on setting them up, I can receive and make calls no problem. However when trying to set up the BLF fields I keep getting a flashing or solid amber light. We are using the phones with voip.ms and I have confirmed with them that BLF is active on our server. Current extended value under Voice > Phone is: fnc=blf+sd;sub=12345_john@$PROXY;ext=1002@$PROXY 12345_john is our subaccount with voip.ms, this is what we previously used to program the BLF on our old Grandstream phones, so I'm thinking it should be in this string as well? 1002 is the extension for John The string works fine for speed dial and transfers, but BLF just won't work. I've tried different variations for the sub/ext values, as well as putting our specific ip and port for the proxy server, as well as trying our voip.ms server as the proxy, with no luck. Is there any other settings that need to be enabled for BLF to work, or alternatively can anyone provide some advice for what the values should be or where the error might be? Any help is appreciated :) Thanks!
... View more
Labels:
12-19-2019
You're explaining to me how to set up BLF, but what I'm trying to
explain to you is that I already h...
12-19-2019
I already have this function configured correctly, speed dial and BLF is
functional on the phone.Wha...
12-19-2019
I have BLF configured using the ext and sub values and it is working
perfectly, except that it does ...
12-18-2019
Voip.ms does not have any documentation on BLF functionality, however I
have confirmed with them tha...
12-18-2019
We have new Cisco 8861 phones programmed with voip.ms set up and
working, however the DND mode does ...
12-18-2019
For anyone who comes across this in the future - after playing around
with the settings, it seems in...
Public Statistics
| Date Registered | 12-11-2019 11:51 AM |
| Date Last Visited | 12-27-2019 06:10 AM |
| Total Messages Posted | 7 |
