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ap do not download image controller

ntlong3
Level 1
Level 1

i have 5 AP c9115AXI-S at branch, run OEAP.

APs are connected to the controller but cannot push the version and it is in a loop forever.

[*09/12/2023 09:55:28.4020] Failed to handle timer message.
[*09/12/2023 09:55:33.3210] .....Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:55:58.3070] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:55:58.9230] .Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:56:04.0460] ...........Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:57:00.5570] .....▒.......Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:58:02.6160] .
[*09/12/2023 09:58:07.7750] ..........Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:58:58.3070] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:58:59.0460] .Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 09:59:04.1950] ...........Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 10:00:00.7710] ............
Password: Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image Data(10).
[*09/12/2023 10:01:02.5890] .......

please help me !!!!

1 RESPOSTA 1

balaji.bandi
Hall of Fame
Hall of Fame

what WLC controller , and what version code running ?

is any other AP working with WLC ? 

check the NTP , Region, Licenses.

also worth checking the bug below :

https://bst.cisco.com/quickview/bug/CSCvr28291

BB

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