AP1852I

[cvaca1]

Good day

Please help, I have a 1852I ap that does not start the operating system and stays at:

U-Boot 2012.07 (btldr release 31) (Nov 15 2017 - 16:34:04)

This product contains some software licensed under the
"GNU General Public License, version 2" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

DRAM: 1 GiB
NAND (ONFI): Detected SPANSION S34MS02G1 [256 MiB]
SF: Detected Macronix MX25U3235F [4 MiB]
MFG data loaded
Scanning shenv data blocks
Total valid parts=4
Active shenv part[0:1], write_counter=14

[Flavio Miranda]

@cvaca1 

  What is the prompt you get? Have you check the flash: to see if you have an IOS there?

[cvaca1]

Hello Flavio

The computer freezes on:
U-Boot 2012.07 (btldr release 31) (Nov 15 2017 - 16:34:04)

This product contains some software licensed under the
"GNU General Public License, version 2" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

DRAM: 1 GiB
NAND (ONFI): Detected SPANSION S34MS02G1 [256 MiB]
SF: Detected Macronix MX25U3235F [4 MiB]
MFG data loaded
Scanning shenv data blocks
Total valid parts=4
Active shenv part[0:1], write_counter=14

[Flavio Miranda]

you need to get to some prompt or this AP will be a paper weight

Try to factory reset it by using the mode button. 

[cvaca1]

I already tried to reset it to factory settings and it doesn't start, it always hangs on the same option and does not allow any action to be taken.

[cvaca1]

Can something be done to solve the problem?. It should be noted that no action can be performed by logging in via the console.

[Flavio Miranda]

If you can not get to any prompt even though you factory reset it, hard to believe you can fix it. If you can do RMA, go for it. If not, maybe you lost your AP. I dont see anything else you can try rather than the reset button. 

But, maybe someone here can give you some different idea. 

[cvaca1]

 thanks for taking the time to respond