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Kunitaka Matsumura
Cisco Employee
Cisco Employee

 

 

概要

このドキュメントでは、Catalyst 9800 コントローラのログインクレデンシャルや Enable パスワードのリカバリ手順を説明しています。

 

動作環境

このドキュメントの情報は以下のハードウェアとソフトウェアで確認をしています。
* Catalyst 9800-40
* Version 16.10.01

 

手順

 

  1. コントローラを再起動させる

  2. 起動中、コンソール出力に ##### が出力されている間に 'break' キーをターミナルから送信する
    起動が中断し Rommon プロンプトでコントローラが起動します。( break キーの送信は putty などのターミナルの機能を利用します)

    File size is 0x01d191f3
    Located C9800-rpboot.16.10.01.SPA.pkg 
    Image size 30511603 inode num 874837, bks cnt 7450 blk size 8*512
    ################################################################################
    ################################################################################
    ################################################################################
    ##########################################################
    Boot image size = 30511603 (0x1d191f3) bytes
    
    ROM:RSA Self Test Passed
    ROM:Sha512 Self Test Passed
    
    Package header rev 3 structure detected
    Calculating SHA-1 hash...done
    validate_package_cs: SHA-1 hash:
    	calculated e36f46af:2c06b38d:eeb6e65b:ffaeb429:a6982d29
    	expected   e36f46af:2c06b38d:eeb6e65b:ffaeb429:a6982d29
    Validating main package signatures
    
    
    monitor: command "boot" aborted due to user interrupt
    
    rommon 1 >
    
  3. "confreg 0x2142" コマンドにより、レジスタの値を 0x2142 に設定する

    rommon 1 > confreg 0x2142
    
    You must reset or power cycle for new config to take effect
    
  4. 'sync' コマンドにより設定変更を保存し、'reset' コマンドより設定を適用し再起動させる

    rommon 2 > sync
    rommon 3 > reset
    
    Resetting .......
    
    
    
    
    Initializing Hardware ...
    
    System integrity status: 90170200 12030107
    
    
    System Bootstrap, Version 16.10(2r), RELEASE SOFTWARE
    Copyright (c) 1994-2018  by cisco Systems, Inc.
    
    Current image running: Boot ROM0
    Last reset cause: LocalSoft
    
    C9800-40-K9 platform with 33554432 Kbytes of main memory
    
    File size is 0x000015c9
    Located packages.conf 
    Image size 5577 inode num 874834, bks cnt 2 blk size 8*512
    #
    File size is 0x01d191f3
    Located C9800-rpboot.16.10.01.SPA.pkg 
    Image size 30511603 inode num 874837, bks cnt 7450 blk size 8*512
    ################################################################################
    ################################################################################
    ################################################################################
    ##########################################################
    Boot image size = 30511603 (0x1d191f3) bytes
    
    ROM:RSA Self Test Passed
    ROM:Sha512 Self Test Passed
    
    Package header rev 3 structure detected
    Calculating SHA-1 hash...done
    validate_package_cs: SHA-1 hash:
    	calculated e36f46af:2c06b38d:eeb6e65b:ffaeb429:a6982d29
    	expected   e36f46af:2c06b38d:eeb6e65b:ffaeb429:a6982d29
    Validating main package signatures
    
    RSA Signed RELEASE Image Signature Verification Successful.
    Image validated
    Jun 21 02:30:21.565: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable u
    sed for process bt_logger
    Jun 21 02:30:24.561: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable u
    sed for process bt_logger
    
    Both links down, not waiting for other chassis
    Chassis number is 1
    Jun 21 02:30:25.327: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable u
    sed for process bt_logger
    Jun 21 02:30:27.293: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable u
    sed for process bt_logger
    Jun 21 02:30:33.770: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable u
    sed for process bt_logger
    Jun 21 02:30:37.045: %PMAN-3-PROC_EMPTY_EXEC_FILE: R0/0: pvp: Empty executable u
    sed for process bt_logger
    
                  Restricted Rights Legend
    
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
    
               Cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    
    
    
    Cisco IOS Software [Gibraltar], C9800 Software (C9800_IOSXE), Version 16.10.1, R
    ELEASE SOFTWARE (fc4)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2018 by Cisco Systems, Inc.
    Compiled Mon 19-Nov-18 08:27 by mcpre
    
    
    
    PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR
    LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE,
    AND/OR SUBSEQUENTLY PROVIDED SOFTWARE FEATURES (COLLECTIVELY, THE
    "SOFTWARE"), AND/OR USING SUCH SOFTWARE CONSTITUTES YOUR FULL
    ACCEPTANCE OF THE FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU
    ARE NOT WILLING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN.
    
    Your use of the Software is subject to the Cisco End User License Agreement
    (EULA) and any relevant supplemental terms (SEULA) found at
    http://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html.
    
    You hereby acknowledge and agree that certain Software and/or features are
    licensed for a particular term, that the license to such Software and/or
    features is valid only for the applicable term and that such Software and/or
    features may be shut down or otherwise terminated by Cisco after expiration
    of the applicable license term (e.g., 90-day trial period). Cisco reserves
    the right to terminate any such Software feature electronically or by any
    other means available. While Cisco may provide alerts, it is your sole
    responsibility to monitor your usage of any such term Software feature to
    ensure that your systems and networks are prepared for a shutdown of the
    Software feature.
    
    
    cisco C9800-40-K9 (1GL) processor (revision 1GL) with 7866660K/6147K bytes of me
    mory.
    FIPS: Flash Key Check : Key Not Found, FIPS Mode Not Enabled
    
    Processor board ID TTM22500DAL
    1 Virtual Ethernet interface
    4 Ten Gigabit Ethernet interfaces
    32768K bytes of non-volatile configuration memory.
    33554432K bytes of physical memory.
    26255359K bytes of eUSB flash at bootflash:.
    234365527K bytes of SATA hard disk at harddisk:.
    0K bytes of WebUI ODM Files at webui:.
    
    Base Ethernet MAC Address          : D4:C9:3C:CC:F2:E0
    
    Installation mode is INSTALL
    
    
    
    Press RETURN to get started!
    
    
    *Jun 21 02:31:00.165: %IOSXE_PLATFORM-3-WDC_NOT_FOUND: WDC returned length: 0
    *Jun 21 02:31:00.185: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled
     features is not allowedAdding registry invocations for the WLC platform
    
    *Jun 21 02:31:01.743: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is ini
    tialized
    *Jun 21 02:31:01.743: %SMART_LIC-6-AGENT_ENABLED: Smart Agent for Licensing is e
    nabled 
    *Jun 21 02:31:01.743: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled
     features is not allowed
    *Jun 21 02:31:04.732: mcp_pm_subsys_init : Init done sucessfullyRA Tracing tool 
    registry return: 0SID Manager, starting initialization ...
    
    *Jun 21 02:31:05.511: Notifications initializedSID Manager, completed initializa
    tion ...
    
    *Jun 21 02:31:07.298: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for typ
    e vlan
    *Jun 21 02:31:08.999: %CRYPTO-4-AUDITWARN: Encryption audit check could not be p
    erformed
    *Jun 21 02:31:09.081: %VOICE_HA-7-STATUS: CUBE HA-supported platform detected.
    *Jun 21 02:31:09.317: %IOSXE_VMAN-3-MSGINITFAIL: Failed to initialize required V
    irt-manager resource: Initalize MQIPC
    *Jun 21 02:31:09.333: mcp_pm_init_done : Called
    *Jun 21 02:31:09.338: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up
    *Jun 21 02:31:09.345: %LINK-3-UPDOWN: Interface EOBC0, changed state to up
    *Jun 21 02:31:09.345: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0
    , changed state to up
    *Jun 21 02:31:09.346: %LINEPROTO-5-UPDOWN: Line protocol on Interface LI-Null0, 
    changed state to up
    *Jun 21 02:31:09.346: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state 
    to down
    *Jun 21 02:31:09.351: %LINK-3-UPDOWN: Interface LIIN0, changed state to up
    *Jun 21 02:30:33.738: %PMAN-3-PROC_EMPTY_EXEC_FILE: Chassis 1 R0/0: pvp: Empty e
    xecutable used for process bt_logger
    *Jun 21 02:30:37.011: %PMAN-3-PROC_EMPTY_EXEC_FILE: Chassis 1 R0/0: pvp: Empty e
    xecutable used for process bt_logger
    *Jun 21 02:30:39.576: %CMFP-6-CRYPTO_MODULE: Chassis 1 R0/0: cman_fp: Crypto Har
    dware Module is present
    *Jun 21 02:31:01.754: %LMRP-3-RTU_UNINITIALIZED: Chassis 1 R0/0: lman: RTU not y
    et initialized: stack enabled 0
    *Jun 21 02:31:09.489: %SMART_LIC-6-HA_ROLE_CHANGED: Smart Agent HA role changed 
    to Active.
    *Jun 21 02:31:10.295: %IOSXE_MGMTVRF-6-CREATE_SUCCESS_INFO: Management vrf Mgmt-
    intf created with ID 1, ipv4 table-id 0x1, ipv6 table-id 0x1E000001
    *Jun 21 02:31:10.344: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, cha
    nged state to down
    *Jun 21 02:31:10.345: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, ch
    anged state to up
    *Jun 21 02:31:10.394: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, cha
    nged state to up
    *Jun 21 02:31:10.394: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
    ernet0, changed state to down
    *Jun 21 02:31:10.394: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, cha
    nged state to up
    *Jun 21 02:31:10.966: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Base was enable
    d by Default
    *Jun 21 02:31:12.842: %SYS-6-STARTUP_CONFIG_IGNORED: System startup configuratio
    n is ignored based on the configuration register setting.
    *Jun 21 02:31:12.854: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfa
    ces disabled
    *Jun 21 02:31:12.913: %SPA_OIR-6-OFFLINECARD: SPA (BUILT-IN-4X10G/1G) offline in
     subslot 0/0
    *Jun 21 02:31:12.919: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0
    *Jun 21 02:31:12.920: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0
    *Jun 21 02:31:12.946: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0
    *Jun 21 02:31:12.946: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0
    *Jun 21 02:31:13.111: % Redundancy mode change to SSO
    
    *Jun 21 02:31:13.112: %VOICE_HA-7-STATUS: NONE->SSO; SSO mode will not take effe
    ct until after a platform reload.
    *Jun 21 02:31:13.231: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0
    *Jun 21 02:31:14.793: %SYS-5-RESTART: System restarted --
    Cisco IOS Software [Gibraltar], C9800 Software (C9800_IOSXE), Version 16.10.1, R
    ELEASE SOFTWARE (fc4)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2018 by Cisco Systems, Inc.
    Compiled Mon 19-Nov-18 08:27 by mcpre
    *Jun 21 02:31:14.834: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
    *Jun 21 02:31:14.834: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF
    *Jun 21 02:31:16.976: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state 
    to up
    *Jun 21 02:31:17.079: %SYS-6-BOOTTIME: Time taken to reboot after reload =  325 
    seconds
    *Jun 21 02:31:17.977: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
    ernet0, changed state to up
    *Jun 21 02:31:21.579: %SPA_OIR-6-ONLINECARD: SPA (BUILT-IN-4X10G/1G) online in s
    ubslot 0/0
    *Jun 21 02:31:21.638: %IOSXE_SPA-6-UPDOWN: Interface TenGigabitEthernet0/0/0, li
    nk down due to remote fault
    *Jun 21 02:31:21.708: %IOSXE_SPA-6-UPDOWN: Interface TenGigabitEthernet0/0/1, li
    nk down due to local fault
    *Jun 21 02:31:21.748: %IOSXE_SPA-6-UPDOWN: Interface TenGigabitEthernet0/0/2, li
    nk down due to local fault
    *Jun 21 02:31:21.788: %IOSXE_SPA-6-UPDOWN: Interface TenGigabitEthernet0/0/3, li
    nk down due to local fault
    *Jun 21 02:31:21.855: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Start
    up Config Present)
    *Jun 21 02:31:23.541: %LINK-3-UPDOWN: Interface TenGigabitEthernet0/0/0, changed
     state to down
    *Jun 21 02:31:23.571: %LINK-3-UPDOWN: Interface TenGigabitEthernet0/0/1, changed
     state to down
    *Jun 21 02:31:23.572: %LINK-3-UPDOWN: Interface TenGigabitEthernet0/0/2, changed
     state to down
    *Jun 21 02:31:23.575: %LINK-3-UPDOWN: Interface TenGigabitEthernet0/0/3, changed
     state to down
    *Jun 21 02:31:24.680: %IOSXE_SPA-6-UPDOWN: Interface TenGigabitEthernet0/0/0, li
    nk down due to local fault
    *Jun 21 02:31:23.618: %LINK-3-UPDOWN: SIP0/0: Interface TenGigabitEthernet0/0/0,
     changed state to down
    *Jun 21 02:31:29.036: %PKI-2-NON_AUTHORITATIVE_CLOCK: PKI functions can not be i
    nitialized until an authoritative time source, like NTP, can be obtained.
    *Jun 21 02:31:29.491: %LINK-3-UPDOWN: Interface TenGigabitEthernet0/0/0, changed
     state to up
    *Jun 21 02:31:30.492: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabit
    Ethernet0/0/0, changed state to up
    *Jun 21 02:31:29.491: %LINK-3-UPDOWN: SIP0/0: Interface TenGigabitEthernet0/0/0,
     changed state to up
    *Jun 21 02:31:30.495: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, cha
    nged state to up
    *Jun 21 02:31:37.119: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named CISCO_IDEVID_SU
    DI_LEGACY has been generated or imported by pki-sudi
    *Jun 21 02:31:39.050: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named CISCO_IDEVID_SU
    DI has been generated or imported by pki-sudi
    WLC>
    WLC>
    WLC>
    WLC>en
    WLC#
    
  5. コントローラが Startup Config の内容を読み込まずに起動します

  6. コントローラが起動したら、適宜 startup-config の内容を running-config にコピーする

  7. Enable パスワードあるいはログインクレデンシャルを再設定し、Telnet や SSH で設定したクレデンシャルでアクセスができることを確認する
      
    C9800-40#telnet 172.22.175.1
    Trying 172.22.175.1 ... Open
    
    
    User Access Verification
    
    Username: admin
    Password:
    C9800-40#
  8. レジスタ値を 0x2002 に戻す

    C9800-40(config)#config-register 0x2002
    NOTICE :  起動時の break コマンドが効かなくなることがあるため、0x2102 には設定しないでください。
  9. 設定を保存する
    C9800-40#write memory 
    Building configuration...
    [OK]
    

 

 

 

 

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