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公告

December 2020

December 2020

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Ma Xiang
Beginner

ISR G2 许可问题。

我把两个相同功能的许可,绑到一台设备上了。现在一个许可不能用了,改怎么办?
1 个已接受解答

已接受的解答
jingjian
Advocate

2种方式,
第一,找你的供货商,最终会反馈到总代,总代工程师像license team开case
第二,自己直接向license邮件开case。licening@cisco.com, 邮件范文
Deal all,
because of my mistake. I fulfilled the same feature on ONE device with two PAKs, I want to transfer the specific PAK:123456ABC to another device with SN:ABC123456, please help me, thank you very much.
CCO: 123456ABC

在原帖中查看解决方案

7 条回复7
jingjian
Advocate

2种方式,
第一,找你的供货商,最终会反馈到总代,总代工程师像license team开case
第二,自己直接向license邮件开case。licening@cisco.com, 邮件范文
Deal all,
because of my mistake. I fulfilled the same feature on ONE device with two PAKs, I want to transfer the specific PAK:123456ABC to another device with SN:ABC123456, please help me, thank you very much.
CCO: 123456ABC
one-time
Expert

感谢您的提问!稍后会有小伙伴为您解答的!:)
Ma Xiang
Beginner

谢谢管理员回复。
duxiulei
Beginner

开CASE,告诉他型号序列号写错了,要求英文书写
Ma Xiang
Beginner

好的。谢谢了。
huoran1234
Participant

可以直接给licensing@cisco.com发邮件说明,报上CCO,设备SN,服务合同号,英文书写。
fortune
VIP Expert

开case 给思科,修改绑定
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