We use the Cisco ACI Application to bring data into our ServiceNow instance from Cisco ACI. We've had it running for several years. Recently we are seeing some errors in the Application Logs, and we appear to not be getting data coming into ServiceNow for leafs, spines and controllers.
The Cisco ACI Dashboard in the ServiceNow application shows 0 for those device types:
The errors we see multiple times in Diagnostics > Application Logs are:
| Message | App Scope | Source Script |
| Error while processing bundle | Cisco ACI Application | Business Rule: Process ACI Inventory Bundle |
| Error while reading attachment. Exception:SyntaxError: Empty JSON string | Cisco ACI Application | Business Rule: Process ACI Inventory Bundle |
Does anyone know what might be causing those errors, and why we're not getting data coming through into ServiceNow for those 3 device types?
Thanks
Michael
