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7341 problem 4.2.3c

Patrick Moubarak
Enthusiast
Enthusiast

Hi,

I need help with a problem with a WAE 7341.

I installed and activated this device yesterday. Once inline, it came up to Gig full duplex and I rebooted. Everything was fine.

Today I realised my device was down; not answering to pings; I go to check and it is turned on but the inline card is in a bypass state!

I tried the console port and nothing would come up. so i rebooted the device...

It loaded correclty (no issues) the I realised that I have a lot of the following messages in my syslog.txt file:

kernel: %WAAS-SYS-4-900000: Neighbour table overflow.
ntpd[5247]: %WAAS-UNKNOWN-5-899999: kernel time sync status change 0001
kernel: %WAAS-SYS-4-900000: printk: 627 messages suppressed.
exec_license: %WAAS-CLI-5-170098: The License Transport has not been purchased.

not repeated once or twice but hundreds!

the ones that show up most are:

kernel: %WAAS-SYS-4-900000: Neighbour table overflow.

kernel: %WAAS-SYS-4-900000: printk: 627 messages suppressed.

Any ideas?

could this have caused by WAAS to crash?

Patrick

1 Accepted Solution

Accepted Solutions

smnambia
Cisco Employee
Cisco Employee

Patrick,

Following is the ddts for the Transport license displayed message CSCtc38874

and for the Neighbor Table Overflow I see the following Enhancement Request CSCtd13825

Not sure if the two messages can cause the box to crash as we do not see that condition mentioned in the above ddts.

I would suggest you to open a TAC or PDI case depending on whether it is a post production or pre production/POC issue and check the sysreport and make sure there are no system level issues with the device.

Regards

-Smita

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