ACE probe failure - service down – Can we inform to the end client?

[Oscar Cardiel]

Hi Guys,

Anybody knows if is it possible to inform with some specific error page to the end client when a service is down. Can we configure something in our ACEs?

Thanks in advance,

Oscar

[ciscocsoc · Accepted solution]

Hi Oscar,

In general the answer is No.  However if your load-balanced app is web-based you'll be able to redirect the traffic to a webpage on a "sorry" server.

HTH

Cathy

[stephen.stack]

HI Oscar,

One way i sued to do something like this in the past, was by a using Solarwinds Network Performance Manager tool called , advanced alert manager. When NPM recieves a trap or syslog from the ACE based on set rules it can email out to certain addresses. Worked very well for my customers in the past.

Hope this helps

Regards

Stephen

[Oscar Cardiel]

Yep, I think like you Cathy, Nops is the answer. However I like the idea to redirect the traffic to a webpage on a sorry server. I will try it.

Stephen… yes, nice too, it could be an option but I am looking for something faster when a client is trying to connect to the specific service and it is down, something like a “sorry” server page.

Thank you very much for all you contribution and help.

Regards.

Oscar