ACE - Timeout application

[pushpak.lele]

Hi,

we have ACE 4700 installed for load balancing.

We are facing an issue with one of our application.

When client tries to communicate with VIP of load balancer we get the response as timed out. Also on the client in netstat connections observed some are established and some are in Fin-Wait-2 state.

But when we point the client to physical IP address of the server its able to connect properly.

All other applications are working properly via load balancer.

Thanks And Regards

Pushpak

[Kanwaljeet Singh]

Hi Pushpak,

The information is too less to say anything. What does "show conn" output show? Can you get the pcaps from the client itself to see where exactly the connection is failing? Is it layer4 or layer 7 loadbalancing? Was it working before? Please get me the configuration along with vip details and i will have a look. Also, ensure that server is not reaching the client directly. The return traffic should also go back through ACE.

Regards,

Kanwal

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