09-10-2012 12:17 AM
Hi,
Facing isue with ACE module Part#ACE20-MOD-K9 having NP failed error message and module got restarted.
Module software currently# c6ace-t1k9-mz.A2_1_6a.bin
We have studied the Support Community document and got the BUG id's information having impact on this module,
BUG id's: CSCsv92321, CSCsx25981, CSCsq38638
Now we need help regarding software version to upgrade for the ACE module having no impact on this ACE module by these BUG id's having parity error symptoms.
Also attaching the respective logs for the module restart issue.
Regards,
Ashutosh
Solved! Go to Solution.
09-10-2012 01:39 AM
Hi Ashutosh,
Upgrade to any of the latest A3(2.x) version
which should have fix for all of the BUG's above.
Regards,
Siva
09-10-2012 12:37 AM
Hi,
This looks like a parity error. If this is a first time occurrence I would recommend you to upgrade to a latest software and keep monitoring.
Symptom:The ACE blade cores indicating a SRAM Parity Error. Occasionally another type of process (such as IFMGR, etc.) core may accompany the SRAM error crash.Conditions:This is a rare condition where the ACE blade is running and performs an SRAM operation that detects an SRAM parity error. Workaround:Reboot of the ACE will clear the state. This reboot is accomplished automatically when the corefile is created. |
09-10-2012 01:19 AM
Hi Siva,
Thanks for assistance on the same.
We also aware of these three BUG id's below and having impact on this case,
BUG id's: CSCsv92321, CSCsx25981, CSCsq38638
We require help for software suggestion for this ACE module Part#ACE20-MOD-K9 having no impact of these three BUG id's.
Sugest me on the same....
Regards,
Ashutosh
09-10-2012 01:39 AM
Hi Ashutosh,
Upgrade to any of the latest A3(2.x) version
which should have fix for all of the BUG's above.
Regards,
Siva
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