05-29-2012 08:46 AM
Hello
This alarm comes and goes on one of our WAAS devices. It just started happening. I'm running version 4.4.1. Model is WAE-674.
The # of active CIFS connections are only 46.
What does it mean and what can I check when it shows up?
RAID Physical disk information:
disk00: Online 3SJ2Y12X 286102 MB
disk01: Online 3SJ07MPF 286102 MB
disk02: Online 3SJ07LF5 286102 MB
RAID Logical drive information:
raid-disk: RAID-5 Okay 571990 MB
Enabled (read-cache) Enabled (write-back)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
/swstore internal /dev/sda2 991MB 477MB 514MB 48%
/state internal /dev/sda3 7935MB 200MB 7735MB 2%
/local/local1 SYSFS /dev/sda6 22318MB 925MB 21393MB 4%
/sw internal /dev/sda1 991MB 710MB 281MB 71%
.../local1/spool PRINTSPOOL /dev/data1/spool 991MB 32MB 959MB 3%
/obj1 CONTENT /dev/data1/obj 121015MB 94743MB 26272MB 78%
/dre1 CONTENT /dev/data1/dre 317418MB 311728MB 5690MB 98%
/ackq1 internal /dev/data1/ackq 1189MB 0MB 1189MB 0%
/plz1 internal /dev/data1/plz 3570MB 201MB 3369MB 5%
Disk encryption feature is disabled.
Disk object cache extend is disabled.
05-30-2012 05:17 AM
Hi John,
That kind of alarm indicates an issue with the CIFS AO process. To investigate this further, you should check the syslog and cifs ao errorlog files. There should be some indication of the failure there.
If you need help with this analysis, please, open a service request with TAC and we'll gladly assist you. If you do, please, collect a sysreport from the WAE (generated with the "WAE# copy sysreport disk
Regards
Daniel
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