Cisco NME upgrade Urgent help!!

[yamikani2g2]

Goodday,

I have a small issue here i have followed all the instruction on recovery the system software on cisco WAAS on NME.

I constanly get this error.

Where am i missing it. I have done this before but i cant remember were am dropping it.

Here is the configuration you have entered:

Current config:
IP Address: 10.111.18.100
Netmask: 255.255.255.0
Gateway Address: 10.111.18.1
Server Address: 10.111.18.24
Username: cisco123
Password: ********
Image directory: /
Image filename: WAAS-4.1.5f.2-K9.sysimg

Attempting download...
ftp-retrieve.c:ftp_get_file: login (server=24.18.111.10,user= cisco123) failed: No route to host
The FTP download failed.  Please try again.

Were am i loosing it?

My FTP is running on my laptop and i have directly connected my router to my Laptop.

Should i try using my Laptops IP address as gateway.

I tried to change  the Gateway Address to 10.111.18.24 which is my IP address on my Laptop no luck.

Still same error.

where should i be loooking.

[Bhavin Yadav]

Hello,

Your process is right.

Couple of issues I can think of.

1. Please make sure interface LED is showing GREEN and up and running.

2. Please make sure your login credentials are good.

3. Please make sure directory path is good.

4. Please make sure FTP server is reachable.

5. Please make sure to turn off firewall on FTP server or anything between NME and FTP server that could block the traffic.

6. Please make sure to provide right IP addresses credentials to NME e.g. subnet mask, gateway, etc.

on the other note, jsut curious to know wy you are following this process?

If NME can boot to any WAAS software image, you can upgrade from CLI in a pretty easier way.

CLI upgrade process:

Option 1: Using ftp server to upload image and install on the box.
commands to install a new full system image:
    copy ftp install
    reload

Option 2: Uploading image to WAAS and then install.

1) Download the 4.1.1.x bin image from cco to your computer
2) Ftp to the wae (assuming that you have the following command enabled on your wae "inetd enable ftp")
3) Put the image on the wae(make sure transfer is done in binary mode)
4)Verify if the image is present on the wae ,cd to /local1 and type dir and you should see the image
5) Next type install
6) Reload the wae
7) Log in and check the sh ver output on the wae

Please let us know how it goes.

Regards.

[yamikani2g2]

I surely should have done it that way but last time i did it i came right. Cisco TAC is helping i will post the solution

I will explain were I am ...