CSS reboots when making change to global keepalive

[busterswt]

Hello all,

I've got an issue with a CSS 11501 where, if *any* change is made to a global keepalive (active), the device reboots. The code is 08.10.2.05. Is this a known issue with this code revision that has been resolved with a later code? I'm unable to search the TAC archive or I would've gone there first.

Thanks,

James

[Gilles Dufour]

Can't find any specific ddts matching this problem.

But there were ddts in this area CSCek46451 and CSCek41097.

So it might be useful to test a more recent image.

Or get the TAC involved to decode your crash.

Thanks.

Gilles.

[jdmonroe]

8.20.0.01

Still happening in this version of code.

We were looking at when it happened and explored the active/suspend timing but it didn't matter.  i.e., making changes and appling them when the service was active but doesn't appear to matter.