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Fail to reinstall IOS

Saran S
Level 1
Level 1

NO-HOSTNAME#copy ftp install 128.1.143.25 / waas-accelerator-4.4.3c.9-k9.bin

Enter username for remote ftp server: anonymous

Enter password for remote ftp server:

Enter password for remote ftp server:

Initiating FTP download...

printing one # per 1MB downloaded

now downloading waas-accelerator-4.4.3c.9-k9.bin

Sending: USER anonymous

3Com 3CDaemon FTP Server Version 2.0

User name ok, need password

Sending: PASS ******** 

User logged in

Sending: TYPE I

Type set to I.

Sending: PASV

Entering passive mode (128,1,143,25,221,176)

Sending: CWD /

CWD command successful

Sending PASV

Entering passive mode (128,1,143,25,221,177)

Sending: RETR waas-accelerator-4.4.3c.9-k9.bin

Using existing data connection

swstore not mounted

Reclaiming unused flash safe state sectors ... Done.

System should be running properly before upgrade begins.

It seems system software was not correctly installed on

this device. Please, reload the device and retry the software install.

Upgrade failed.

I am getting this error can anybody help???

4 Replies 4

Kanwaljeet Singh
Cisco Employee
Cisco Employee

Hi Saran,

Could you please send the output of "show disks details"?

Regards,

Kanwal

Dear

Please Find the output of "sh disk details"

NO-HOSTNAME#sh disk details

Physical disk information:

  disk00: Not present or not responding

Mounted file systems:

MOUNT POINT      TYPE       DEVICE                SIZE     INUSE      FREE USE%

No RAID devices present.

Disk encryption feature is disabled.

NO-HOSTNAME#

Regards

Saran S

Saran,

As you could see, the disk has failed and no file system is mounted.

You should replace the disk , install the bin image and then try to upgrade.

Or

Install recovery image.

Hope this helps.

Anil.

aorugant
Level 1
Level 1

Saran,

Is the device currently working fine and optimizing the traffic?

From output, it looks like swstore file partition  is not mounted. Looks like file system is corrupted. It could be related to disk issue.

As Kanwal suggested, output from "sh disk details" would be hlepful to understand if disks are online and any file system issue.

Thanks

Anil

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