How to reset password on Cisco CSS 11501?

[orovanziv]

Hi,

I have changed the password for the Admin user (which was SuperUser) but when I changed it I forgot to add "SuperUser" at the end, now I don't have SuperUser access to the CSS 11501.

Can anyone shade some light on this problem and explain how can I reset the password for a SuperUser?

Thanks in Advance,

Shai

[pknoops]

Hi Shai,

You need to reboot the CSS. When prompt, hit any key to go into the Offline Diagnostic Menu.

When you get in the menu, you will go to Administrative options and create an additional Admin user. When you do this, DO NOT use "admin", use something totally different.

Get out of the Offline DM and reboot the CSS. When the CSS comes up, login as the new user (which will have Superuser rights) and run the "username" cli to change the password of "admin" and add the superuser part this time.

Regards

Pete Knoops

Cisco Systems

[orovanziv]

Thanks pete,

That's solved the problem.

Shai