nodemgr: The likewise_sm service has been disabled

[Joe Lau]

Hello!

I'm seeing this critical alarm on one of the WAVE-694 devices in end-site, running in software code 5.3.3.

Do you know what it is about? I couldn't find any related information on Cisco page. Thanks!

Critical Alarms:
----------------
        Alarm ID                 Module/Submodule               Instance
   ---------------             --------------------          ---------------
   1 svcdisabled               nodemgr                      likewise_sm
     Mar 31 00:12:38.170 UTC, Processing Error Alarm, #000007, 2000:330001
     nodemgr: The likewise_sm service has been disabled.

[Balakrishnan Rajvel]

Hi ,

The node manager tried restarting the specified service but the service kept restarting. The number of restarts has exceeded an internal limit and the service has been disabled.

Try below mentioned steps one by one to clear the alarm.

1) Restart the device. 

2) Remove the device from the WAAS CM, reload and add the device back to CM. 

3) load the ios again and reload the device.

 Final one if the alarm has not gone away in above mentioned any one of the step then you need use

4) use recovery cd option and load the ios.

Regards,

Bala.R