Unable to register WAE612 after replacement of Chassis rel 4.3.3

[Richard Bradfield]

Had to replace the WAE-612 chassis because of water damage.

used original memory, Flash and Disks, booted ok.

did a "cms rderegister force" and deleted the device from the CM

got the following when did the

"cms enable" command

DEVWAD01(config)#cms enable
Registering WAAS Application Engine...
null certificate
register: Registration failed(512).
2011 Oct 25 16:01:39 DEVWAD01 perl: %WAAS-CMS-0-700001: Registration failed(512).
cms: unable to register node

2011 Oct 25 16:01:39 DEVWAD01 perl: %WAAS-CMS-0-700001: unable to register node
FAILED to enable management services
DEVWAD01(config)#

the secure store is not initialised.but syas can't do that until registered with CM

the WAAS is working as it has active connections

I have not had this problem before, is there something different wit rel 4.3.3 compared to earleir releases?

[ktunugun]

Hi,

What do you see in the output of the following show commands:

show disk details

show alarms

show crypto certificates

show disk tech-support detail

Do you see any alarm realted to disks? Just to make sure the disks are fine.

Regards

Kiran.

[Richard Bradfield]

Kiran,

the Disks are ok no errors, and as I said the WAAS is working just not able to register with the CM

this is what I get from 

Sh Alarms

Critical Alarms:
----------------
        Alarm ID                 Module/Submodule               Instance
   ---------------             --------------------          ---------------
   1 svcdisabled               nodemgr                      rpc_httpd

Major Alarms:
-------------
None

Minor Alarms:
-------------
None

I don't think that has any relevence just saying not connected to CM ( I think)

But when  I show crypto certificate see this

Management Service Certificate

------------------------------

Invalid File

is this the problem?

is this related to the null certificate when trying to register?

[Richard Bradfield]

Fixed the problem by doing the CLI command  " restore factory-default preserve basic-config " command

obviously something somwhere within the WAE not liked by the CM when trying to register

[thabet1987]

hi there,

I faced this problem before and the workaround for it is to remove the WAAS database and create it again and issue the command cms enable.