Why would suspend/activate fix a pinglist service?

eleibowitz · ‎11-25-2003

This one seemed a bit odd so I thought I'd throw it out here.

On a CSS 11051 that had been running well, a 'pinglist' type service went down. Manual pings from the CSS to one of the IP addresses in the pinglist failed. After troubleshooting the LAN and finding no problems, I suspended the service and then the manual pings worked. I reactivated the service and then service came up and all is working well.

Has anyone seen anythign like this? Any ideas what may have caused this problem and why suspending and reactivating the service would fix it?

All thoughts greatly appreciated!

Gilles Dufour · ‎11-26-2003

there is a bug in 5.0 where a keepalive can be stuck in a state (up or down) and only suspend/active can fix the issue.

You may want to upgrade to the latest version.

If you want to be sure before the upgrade, wait until monday dec 1st and I'll post the bug id.

Gilles.

krmenon · ‎11-28-2003

Hi Gilles !!..i supported Eliot regarding this issue when he filed a case with TAC.

I went in and out of this page to find some bugs.

http://www.cisco.com/univercd/cc/td/doc/product/webscale/css/css_500/reln5b69.htm

but was unable to do so..... so i had to politely excuse Eliot and asked him to report when the issue reappears.

Even i am awaiting your reply to Eliot when you post the bug id.

regards

Krish...

eleibowitz · ‎11-30-2003

Gilles,

Thanks for the quick response. I look forward to your posting the bug ID, since I will need that to justify the upgrade.

Thanks again,

Eliot

Gilles Dufour · ‎11-30-2003

the initial bug id is CSCdx71712

but this a duplicate of a duplicate ...

So, the final bug is CSCdz37685.

All versions 5.0,6.10, 7.x were affected.

See if you run the right image.

Gilles.