Archived Service Providers Events

Cisco D9859 Advanced Receiver Transcoder Installation, Configuration and Troubleshooting

Ask questions from Tuesday, May 26th, 2015 to Friday, June 12th, 2015

This is an opportunity to learn and ask questions about the Cisco D9859. Please ask any questions relating to configuration, deployment, licensing or any other topics.

Featured Expert

Fred Yee has been working for Cisco (including years at SA, & DVS) in a TAC engineer role for over 30 years. He is has help isolate many complex issues in the DMN space. He has actively created internal and external trainings to help his peers and customers.

Find other  https://supportforums.cisco.com/expert-corner/events.

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Welcome to the Cisco Support Community Ask the Expert conversation. 

Learn and ask questions about IOS-XR Fundamentals and Architecture.

November 18, 2014 through November 28, 2014.

Cisco IOS XR Software is a modular and fully distributed network operating system for service provider networks. Cisco IOS XR creates a highly available, highly secure routing platform.

It distributes processes across the control, data, and management planes with their own access controls and delivers routing-system scalability, service isolation, and manageability.

This is a Q&A extension of the Live expert Webcast.

Cisco subject matter experts Sudeep, Raj, and Sudhir, will focus on IOS-XR fundamentals.

Including:-

• High-Level Overview of Cisco IOS XR
• Cisco IOS XR Infrastructure
• Configuration Management
• Cisco IOS XR Monitoring and Operations
• Cisco IOS XR Security
• Introduction to different IOS-XR platforms

Sudeep Valengattil is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. Sudeep has got experience on XR platform like ASR9000, CRS, NCS and GSR. Sudeep has more than 9 years of experience in the IT industry and holds CCIE certification (36098) in Service provider.

Sudhir Kumar is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. His areas of expertise include Cisco CRS, ASR 9K and Cisco XR 12000 Series Routers. Sudhir has more than 10 years of experience in the IT industry and holds CCIE certification (35219) in Service provider and Routing and switching.

Raj Pathak is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. He serves as a support engineer for technical issues supporting Cisco IOS XR Software customers on Cisco CRS and Cisco XR 12000 Series Routers. Raj has more than 8 years of experience in the IT industry and holds CCIE certification (38760) in routing and switching.

For more information about this topic, visit the Expert Corner > Knowledge Sharing

Introduction to OpsNext: A Framework for Operations Transformation, with Renato Fichmann

Service providers face major challenges to reduce costs while simultaneously encouraging rapid and rich innovation for new services. An agile operations environment ready to support next generation networks and services is key to capturing critical market transitions.

Cisco OpsNext provides a strategic framework to evolve current OSS/MANO architectures to support capabilities and tools that automate and orchestrate business and operational processes in virtualized networks.

Come hear Renato Fichmann, a Cisco solutions architect, and Aarthi Ramaswamy, a Cisco Services Product Manager, describe how you can start planning today for this agile environment through operations transformation.

On Tuesday, November 18, 2014 at 10:30 a.m. India Standard Time (India UTC + 5:30 hours) this live, interactive event was hosted.

Cisco IOS XR Software is a modular and fully distributed network operating system for service provider networks. Cisco IOS XR creates a highly available, highly secure routing platform.

It distributes processes across the control, data, and management planes with their own access controls and delivers routing-system scalability, service isolation, and manageability.

During the live event, Cisco subject matter experts Sudeep, Raj, and Sudhir, will focus on IOS-XR fundamentals. Including:

• High-Level Overview of Cisco IOS XR
• Cisco IOS XR Infrastructure
• Configuration Management
• Cisco IOS XR Monitoring and Operations
• Cisco IOS XR Security
• Introduction to different IOS-XR platforms

Sudeep Valengattil is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. Sudeep has got experience on XR platform like ASR9000, CRS, NCS and GSR. Sudeep has more than 9 years of experience in the IT industry and holds CCIE certification (36098) in Service provider.

Sudhir Kumar is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. His areas of expertise include Cisco CRS, ASR 9K and Cisco XR 12000 Series Routers. Sudhir has more than 10 years of experience in the IT industry and holds CCIE certification (35219) in Service provider and Routing and switching.

Raj Pathak is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. He serves as a support engineer for technical issues supporting Cisco IOS XR Software customers on Cisco CRS and Cisco XR 12000 Series Routers. Raj has more than 8 years of experience in the IT industry and holds CCIE certification (38760) in routing and switching.

For more information about this topic, visit the Expert Corner > Knowledge Sharing

Community Tech-Talk series is designed to bring technical Experts from Cisco to share their insights on specific topics, selectively chosen based on most-common conversation themes in our technology area on the community from our Support Communities.

This Tech-Talk focuses on the concept of Network Virtualization called as EVN. EVN stands for Easy Virtual Networks and as the name suggests they are indeed very easy to understand, implement and deploy.

Watch the tech talk Video, read the Blog and you may download the pdf copy of slides here.

I hope you find this video and presentation useful. Please do share your feedback and opinion via  the comments session below.

Community Tech-Talk series is designed to bring technical Experts from Cisco to share their insights on specific topics, selectively chosen based on most-common conversation themes in our technology area on the community from our Support Communities.

This Tech-Talk focuses on the concept of Network Virtualization called as EVN. EVN stands for Easy Virtual Networks and as the name suggests they are indeed very easy to understand, implement and deploy.

Watch the tech talk Video, read the Blog and you may download the pdf copy of slides here.

I hope you find this video and presentation useful. Please do share your feedback and opinion via  the comments session below.

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about basic fundamental difference between Cisco IOS Software and Cisco IOS-XR Software with Cisco subject matter expert Anilkumar Dantu.

Anil will explain how Cisco IOS-XR Software as an operating system is packaged, the boot-up procedure in Cisco IOS-XR Software, basic configuration, and configuration file system difference between Cisco IOS Software and Cisco IOS-XR Software. Additionally, Anil will cover troubleshooting approaches on Cisco IOS-XR Software nodes.

For more information view this video on IOS XR Introduction.

Anilkumar Dantu is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms. He serves as a support engineer for technical issues supporting Cisco IOS XR Software customers on Cisco CRS and Cisco XR 12000 Series Routers. Anil has more than 10 years of experience in the IT industry and holds CCIE certification (22536) in routing and switching.

Remember to use the rating system to let Anil know if you have received an adequate response. 

Because of the volume expected during this event, Anil might not be able to answer every question. Remember that you can continue the conversation in the Service Providers community, under subcommunity XR OS and Platforms, shortly after the event. This event lasts through July 3, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support community members.

Community Tech-Talk series is designed to bring technical Experts from Cisco to share their insights on specific topics, selectively chosen based on most-common conversation themes on our technology area on community from our technology communities.

In this tech-talk, experts have provided Software and Hardware Introduction of the Network Convergence System (NCS) 6008, followed by a demo.

Hope this tech-talk on NCS 6008 Software and Hardware Introduction was useful to you and we look forward to your feedback. You can send-in your feedback using the comments section of the tech-talk video and/or the detailed blog.

With Eric Bautista

This is the slides for the live webcast. During the live event you get an overview of the Cisco Cable Modem Termination System (CMTS) platforms and the uBR product family. Eric Bautista will review the various hardware components and the role of a CMTS in a cable multiple system operator (MSO) network. Bautista will also provide some basic configuration and troubleshooting examples. Given this information, the learner will be able to identify what platform and modules are being used. They will also be able to describe the hybrid fiber coax (HFC) topology and the current state of the cable interfaces.

Eric Bautista is a customer support engineer at the Cisco Technical Assistance Center (TAC.) He is responsible for supporting the Cisco uBR CMTS platforms. He has 3.5 years of experience in cable technology. Previous to his current role, Bautista supported Cisco WAN and optical technologies, including QoS and SONET/SDH.

Webcast related links:

• Ask the Expert Event
  
• FAQ
  
• Webcast Recording
  

With Ron Hanson

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Ron Hanson about the RF Gateway 1 (RFGW1) including installation, operation, configuration, and troubleshooting.

Ron Hanson is a customer support engineer in the Technical Assistance Center, where he supports major RF Gateway 1 customers as part of the Service Providers Video team. He started working with the RF Gateway before its general release in 2008, and worked in the field on large Gateway deployments before joining product support. Hanson has been in the cable TV industry for 38 years. He previously spent 22 years at Scientific-Atlanta, which was acquired by Cisco in 2007. He holds two joint patents and is certified as a Cisco Optical Specialist. 

Remember to use the rating system to let Ron know if you have received an adequate response. 

Ron might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Service Provider sub-community discussion forum shortly after the event. This event lasts through Sept 7, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

            With Ron Hanson

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Ron Hanson about the RF Gateway 1 (RFGW1) including installation, operation, configuration, and troubleshooting. He can also answer questions on how to analyze log entries, and screens that provide troubleshooting information as well as how to look for solutions to advanced issues.

Ron Hanson is a customer support engineer in the Technical Assistance Center, where he supports major RF Gateway 1 customers as part of the Service Providers Video team. He started working with the RF Gateway before its general release in 2008, and worked in the field on large Gateway deployments before joining product support. Hanson has been in the cable TV industry for 38 years. He previously spent 22 years at Scientific-Atlanta, which was acquired by Cisco in 2007. He holds two joint patents and is certified as a Cisco Optical Specialist. 

Remember to use the rating system to let Ron know if you have received an adequate response. 

Ron might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Service Provider sub-community discussion forum shortly after the event. This event lasts through August 9, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

With Xander Thuijs

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to Cisco ASR 9000 Series Aggregation Services Routers with Cisco expert Xander Thuijs. The Cisco ASR 9000 Series Aggregation Services Routers product family offers a significant added value compared to the prior generations of carrier Ethernet routing offerings. The Cisco ASR 9000 Series is an operationally simple, future-optimized platform using next-generation hardware and software. The ASR 9000 platform family is composed of the Cisco ASR 9010 Router, the Cisco ASR 9006 Router, the Cisco ASR 9922 Router, Cisco ASR 9001 Router and the Cisco ASR 9000v Router.

This is a continuation of the live Webcast.

Xander Thuijs is a principal engineer for the Cisco ASR 9000 Series and Cisco IOS-XR product family at Cisco. He is an expert and advisor in many technology areas, including IP routing, WAN, WAN switching, MPLS, multicast, BNG, ISDN, VoIP, Carrier Ethernet, System Architecture, network design and many others. He has more than 20 years of industry experience in carrier Ethernet, carrier routing, and network access technologies. Xander  holds a dual CCIE certification (number 6775) in service provider and voice technologies. He has a master of science degree in electrical engineering from Hogeschool van University in Amsterdam.

Remember to use the rating system to let Xander know if you have received an adequate response.

Xander might not be able to answer each question because of the volume expected during this event. Remember that you can continue the conversation on the Service Providers community XR OS And Platforms  shortly after the event. This event lasts through Friday, May 24, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Webcast  related links:

• Slides
• Webcast  Video Recording
• FAQ

With Rahul Rammanohar 

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about packet capture capabilities of Cisco routers and switches.

In May 2013, we created a video that included packet capture capabilities across multiple Cisco routers and switches. For each product, we began with a discussion about the theory of the capabilities, followed by an explanation of the commands, and we concluded with a demo on real devices. In this Ask the Expert event, you’re encouraged to ask questions about the packet capture capabilities of these Cisco devices:

•       7600/6500: mini protocol analyzer (MPA), ELAM, and Netdr

•       ASR9k: network processor capture

•       7200/ISRs: embedded packet capture

•       Cisco Nexus 7K, 5K, and 3K: Ethanalyzer

•       Cisco Nexus 7K: ELAM

•       CRS: show captured packets

•       ASR1K: embedded packet capture

More Information

Blog URL: Packet Capture Capabilities of Cisco Routers and Switches

Watch the Video:  https://supportforums.cisco.com/videos/6226

Hitesh Kumar is a customer support engineer in the High-Touch Technical Services team at Cisco specializing in routing protocols. He has been supporting major service providers and enterprise customers in routing, Multiprotocol Label Switching (MPLS), multicast, and Layer 2 VPN (L2VPN) issues on routing platforms for more than three years. He has more than six years of experience in the IT industry and holds a CCIE certification (number 38757) in service. 

With Vivek Ruhil

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about MPLS L3VPN: concepts, terminology, control and data plane call flow with Cisco expert Vivek Ruhil.

MPLS Layer 3 VPNs use a peer-to-peer model that uses Border Gateway Protocol (BGP) to distribute VPN-related information. This highly scalable, peer-to-peer model allows enterprise subscribers to outsource routing information to service providers, resulting in significant cost savings and a reduction in operational complexity for enterprises. Service providers can then offer value-added services like Quality of Service (QoS) and Traffic Engineering, allowing network convergence that encompasses voice, video, and data.

Vivek Ruhil is a network consulting engineer who is currently serving as the Cisco consultant for Bharti. He has previously worked as a network consultant for planning, design, and implementation of service provider networks and has experience with projects ranging from VPNs (L3, L2, 6vPE) to multicast services. He has been associated with the networking industry for almost 10 years. He holds a bachelor of technology degree as well as CCDP and CCIP certifications.

Remember to use the rating system to let Vivek know if you have received an adequate response.

Vivek might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Service Provider sub-community discussion forum MPLS shortly after the event.

This event lasts through July 26, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

With Xander Thuijs

These are the slides from the live webcast.

Xander Thuijs is a principal engineer for the Cisco ASR 9000 Series and Cisco IOS-XR product family at Cisco. He is an expert and advisor in many technology areas, including IP routing, WAN, WAN switching, MPLS, multicast, BNG, ISDN, VoIP, Carrier Ethernet, System Architecture, network design and many others. He has more than 20 years of industry experience in carrier Ethernet, carrier routing, and network access technologies. Xander  holds a dual CCIE certification (number 6775) in service provider and voice technologies. He has a master of science degree in electrical engineering from Hogeschool van University in Amsterdam.

During this live event, Cisco expert Xander Thuijs provides an in-depth overview of the Cisco ASR 9000 Series Aggregation Services Routers. He will also show the packet walkthrough and explain troubleshooting best practices and tips. Xander will also discuss quality of service (QoS) implementation and forwarding architecture.

Webcast  related links:

• FAQ
• Webcast  Video Recording
• Ask  the  Expert event