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OnPlus Beta portal: Getting bunch of "connection drop/connection reconnected" messages this morning (9/10)

davebainum
Level 1
Level 1

Hi all,

We've been seeing a ton of OnPlus "connection state has changed/dropped" and "connection state: reconnected" message on the OnPlus Beta portal this morning, over the past 20-40 mins or so (12:27PM ET).  Affecting all of our beta accounts.

Just curious what may be going on?  More to add on other topics, later today...

Thanks,

-- Dave Bainum (dbainum@ritetech.net)

2 Replies 2

James Isbell
Level 1
Level 1

Our external monitoring system reported 92% availability for approx. 20 minutes during this timeframe.  Local verification tests show no problems accessing either onplusbeta or cisco-onplus from DFW area on Verizon and ATT networks.

The problem initially appeared as a DNS resolution issue.  Manual tests initiated at the external monitoring site showed DNS issues from Level3 and Sprint.  However, the automated monitoring resolved within 20 minutes.  Manual tests also ran clean.  No further problems have been detected since then.

We are looking at system logs for further information.  An update will be added here if we find anything.

Regards,

- r.

Ok, thanks for the update. 

-- DB