Archived Small Business Support

came home from work this evening and main pc could not get an IP.  was setup to pick up automatically by DHCP. connected via LAN. reboot didn't helpI have now reverted back to 1.0.2.4 as this 3.4 seems very buggy.who actually does the programming for...

Hi all,We've been seeing a ton of OnPlus "connection state has changed/dropped" and "connection state: reconnected" message on the OnPlus Beta portal this morning, over the past 20-40 mins or so (12:27PM ET).  Affecting all of our beta accounts.Just ...

Is it possible to add a TCP/UDP "type into Custom Services?  I know many other Routers inclusing some linksys products have this feature to allow one rule/port forward to be setup to include TCP/UDP or the same port number.example.xbox uses both TCP ...

I have SRP547W. I have been running several different versions of beta code. Problem is that after about 5-6days ADSL stops forwarding traffic. traffic between lan and wlan works ok. ADSL is ADSL2+ bridged EoATM with dhcp. I have tried to retrain the...

Hi DonSince the 1.0.2.4 firmware has now been released officially will the EFT RV220W team be getting any new firmware of is this trial now dead in the water?

Trying to setup QuickVPN when I came across a password issue.  the username password only allows Alpha numerical and not special characaters.ie # etc

I have many UC5XX units at customer sites.  I would like OnPlus to be able to report on the performance of the UC5xx.  In particular, I would like to know:1. Phone line utilization for both analog and PRI2. Voice Mail utilization3. User license count...

Hi,i'm missing the user access (ua) attribute for the SPA112 configuration in the xml fomat.Is there any possibility to add the ua for all settings on user and administrator level?the three attributes can be used at the SPA2102:na—no accessro—read-on...

Tested with version 1.02.01 (023) Aug 12 2011 as well as current.When using multiple WAN interfaces and the voice is routed to WAN2, once the re-invite is processed, the SRP send the T.38 stream out the WAN1 interface sourced from the WAN2 IP address...

Hi all,We've tested several fax scenarios. One of these fax scenarios is, that we tried to send long fax messages that makes it necessary to establish a call longer than 6 min. We've found out that after 6 minutes the connection gets interrupted by t...

Hey team - first of all, awesome job on OnPlus. I had just a little suggestion after adding a few more beta sites:Is there a way we could add a few ways to manage a topology better? One of my sites has a lot of client devices that are very transitory...

Strange thing - yesterday I got a call from a customer while I was at my daughter's High School and even though I could get into the beta portal with no problem and access a customer site inside the portal, I was unable to connect to devices via RDP ...

I noticed after we changed the IP address for a PLG1000 device that the new IP doesn't show up on the onplus.com portal, even though the device is reporting OK.