T.38 Re-Invite issue with multiple WAN interfaces

[ryan.yaldor]

Tested with version 1.02.01 (023) Aug 12 2011 as well as current.

When using multiple WAN interfaces and the voice is routed to WAN2, once the re-invite is processed, the SRP send the T.38 stream out the WAN1 interface sourced from the WAN2 IP address.

[Andrew Hickman]

Hi Ryan,

Thanks for the feedback.

How do you have your MultiWAN settings configured?  Do you have both failover and load balancing disabled?

Could you send a Remote Support Status file please?

Cheers

Andy

[ryan.yaldor]

Correct, we have those both disabled.  Just forcing data to WAN1 and voice to WAN2.

[Andrew Hickman]

...and a static route to the SBC via the WAN2 interface/gateway?

[ryan.yaldor]

Correct.

[Andrew Hickman]

Ok - please send the remote status file for us to look at.

Many thanks

Andy

[ryan.yaldor]

As an added note, we have verified that if we put a static route in to our SBC's to use the WAN2 interface, calls complete successfully.