Co-Browse only mode (Android)

[gvijendr]

Hi,

Is co-browse only mode supported on Android. We dont see the co-browse variable within the .class file of assist SDK and also the developer guide do not have the section.

Thanks

[briwilli@cisco.com · Accepted solution]

Hi Guru:

The following is from the tutorial:

In some sitations, it may be desirable to establish a co-browse only session with neither audio nor video - perhaps when an agent is already in an audio / video CSDK call with a consumer, and it becomes advantageous to add co-browsing. Starting a co-browse only session is acheived by invoking 'startSupport' without specifying a setAgentName(...) in the builder. 

// configure the AssistConfig using the AssistConfigBuilder AssistConfigBuilder builder = new AssistConfigBuilder(getApplicationContext()); builder.setServerHost("192.168.0.8"); // NOTE HOW builder.setAgentName("sip:queue@example.com") IS NOT SET // AND HOW NO FORM OF builder.setMediaMode(...) IS USED  // build the AssistConfig and start the support session, etc ...

[briwilli@cisco.com]

https://developer.cisco.com/media/remote-expert-mobile-developer-tutorials/android-sdk/04-media-options/media-options.ht…