Activity in DevNet Collaboration
User Call Settings APIs
The Provisioning API / User Management API, "User Call Settings APIs" appear to have been removed. I get Internal Server error when trying to access this link: https://developer.webex.com/docs/api/v1/user-call-settings. And All APIs is not showing a ...
Using HTTP audio stream for VXML fetchaudio property
Hi All, Has anyone ever done this? I have the http.streaming property enabled, and if I set the stream URI as the audio item, it works fine. I'm trying to replace a wav file that plays over a REST API call, though, and when I try to set the stream ...
CCMP (Unified Contact Center Management Porta) Rest API POST body example
Hi All, I was wondering if anyone have an example of a valid POST JSON body to create an Agent Agent Team Member . There is no example for REST in the Webservices reference guide. Here is what I'm trying to send based on documentation: POST /re...
CER REST API: Unable to update access points
Hello, I'm attempting to use the CER REST API as documented here: https://developer.cisco.com/docs/cer-config/erl-management/ against a CER 14.0 cluster. My goal is to assign ERLs to access points. According to the documentation, this can be done wit...
Question regarding finesse connection with port 443
Hi Team, Currently we are making a finesse API connection for our CTI application with port 443.However a few of the users have reported issue with device locking in finesse. Does this is something related to our connection with 443 ? Is port 8445 pr...
ANAC DN for Call Manager
We have a ANAC box on our soon to be powered down PBX. It says the extension you are calling from when called. It's a helpful piece of kit that comes in handy when you're trying to ID an analog DN on an ATA in the field. Has anyone built anything lik...
Resolved! Cisco finesse API Queue Empty Values
Hi!We have UCCE 12.6.2And all values in /finesse/api/Queue/id equals "-1" when there are not any agents logged in this skill-group.When there are somebody one (even in "not ready") - all's fine.Does anybody knows if it's normally behaviour? And, if y...
Jitter and the TSP Media Driver
Hi all, I am currently investigating an issue with a third-party CTI application that terminates the media using the Cisco TSP Media Driver. Intermittently, the customer experiences poor quality audio where a popping sound can be heard over the audio...
Is XMPP (Finesse Notification Service) Usable with UCCX SSO?
Hi Cisco team,We’re currently integrating with UCCX (15.x) and are using both the REST APIs and XMPP (Finesse Notification Service via OpenFire) to support real-time event notifications.We've trying to implement SSO using Cisco IdS with SAML 2.0. I'v...
Yealink headsets want to compatible with Jabber softphone
Hi Guys, This is Eason from the Yealink Headset team.Recently, we received so many requests that Yealink headsets can be compatible with Jabber.As for the compatibility method, which method can Yealink adopt?Because the Jabber Web SDK seems to be onl...
Cisco Unified JTAPI Test Tool ** Now Available **
This blog was generated from CDN blog Created by: George Gary on 05-12-2008 07:39:59 PMWe are proud to announce the recent posting of a new JTAPI sample application called JTAPI Test Tool, designed to help learn, test, and debug JTAPI on Cisco Unifi...
Using Phone Migration Feature using AXL
Is there a way to use the 'Migration Phone' functionality of the CUCM admin interface through AXL? We're looking into a way to programmatically migrate phones.
Resolved! Newbee Need help with understanding UCCX Script logic
I'm trying to understand what condition triggers a False condition in this ScriptI'm trying to test this Script and make sure callers have the option to go to voicemailI've tried taking a call and staying on the line, then I called 4 more times fro...
Resolved! Need Help Understanding Call Log API Response (BroadSoft XSI-Actions)
Hi everyone I’m still pretty new to the BroadSoft APIs, and I’m hoping to get some clarity on how we’re meant to work with the call logs returned from this endpoint: https://xsp.svsvoip.net/com.broadsoft.xsi-actions/v2.0/user/{{userid}}/directories/...
CVP Call Studio - Converting String to Integer
Hello, This is regarding a CVP environment version 12.6(1)We are trying to use a "Database Element" in Call Studio to connect to an MSSQL database and execute a Select Query. The Select query is working just fine if we define the caller number manual...
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