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CUCM Database intergration with Salesforce/Mulesoft

kcoy
Cisco Employee
Cisco Employee

Customer is looking for a way to automate reports in Salesforce with CUCM phone inventory.  They want to track Phone models and counts by division and automatically update as configurations change in CUCM database.

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dstaudt
Cisco Employee
Cisco Employee

It sounds like this could be approachable via the CUCM AXL SOAP API: https://developer.cisco.com/site/axl/

With AXL, application could query CUCM periodically to determine all devices configured, their model, user assignments, etc.