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IE crashing and error messages

nowcommsupport
Level 1
Level 1

Hello,

I am encountering an issue whereby the Cisco Web Communicator appears to be crashing IE9.0 but works perfectly fine in Chrome. Unfortunately, we cannot default to Chrome due to the company's security policy. Can someone assist in finding out why the Web Communicator would crash IE as soon as it is loading the module and also decipher what the error codes below mean also?

Many thanks.

ASC_softphone_log.png

1 Reply 1

nowcommsupport
Level 1
Level 1

It has been found that Sophos was causing the crashes

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