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CSCuu69204 - Jabber for TelePresence crashes when connected to MCU

sbooth
Beginner
Beginner

I work in IT for my company, and I have a user who is still experiencing this issue. I have uninstalled/reinstalled multiple times but she is still getting the same error "The application has encountered a terminal problem." Any ideas?

 

She is on version 4.8.12

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