I understand call recording can fails because of a lack of resources but has anyone explained why the phone is then placing the call on hold? The call recording is a secondary function of the call, if call recording fails you should not get a message recorded but why would it interfere with the phone call? Can any one explain why this behavior is acceptable?
If it is not acceptable then why has Cisco ranked this as a severity "Enhancement?" This behavior is a BUG and need to be fixed quickly, it is not an Enhancement. Having the phone behave as it is should behave is not an enhancement is basic operation.
