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CSCvd77762 - QED checkin for CP-8800-A-KEM and CP-8800-V-KEM - 2

Oceandrive2000
Level 1
Level 1

I am having  a similar issue right now. My issue is:

8851 with Firmware sip88xx.12-1-1SR1-4, is not recognizing 24 buttons KEM.
Instead, it recognizes as 36 buttons. Thus the KEM modules do not power-on.
And phone displays error: Phone is not set up for expansion module.

Please, I need help as this is impacting on our productivity

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