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CSCvj98720 - WS3650 running 16.3.3 crashed with Critical software exception

riveg5996
Level 1
Level 1

I have the issue of a high memory utilization and can't figure out why?
Administration#show platform software status control-processor
1-RP0: online, statistics updated 2 seconds ago
Load Average: healthy
1-Min: 2.94, status: healthy, under 5.00
5-Min: 3.64, status: healthy, under 5.00
15-Min: 3.18, status: healthy, under 5.00
Memory (kb): critical
Total: 3958928

Administration#show ver
Cisco IOS Software [Denali], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.3.3, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 28-Feb-17 05:13 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2017 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 3.56, RELEASE SOFTWARE (P)

Administration uptime is 35 weeks, 3 days, 22 hours, 35 minutes
Uptime for this control processor is 35 weeks, 3 days, 22 hours, 39 minutes
System returned to ROM by Power Failure
System restarted at 16:24:41 UTC Fri May 11 2018
System image file is "flash:packages.conf"
Last reload reason: Power Failure
Used: 3962228 (100%), status: critical
Free: 4294963996 (108488%)
Committed: 5002824 (126%), over 99%
Per-core Statistics
CPU0: CPU Utilization (percentage of time spent)
User: 9.94, System: 15.80, Nice: 0.00, Idle: 68.38
IRQ: 0.00, SIRQ: 0.49, IOwait: 5.36
CPU1: CPU Utilization (percentage of time spent)
User: 7.96, System: 13.33, Nice: 0.00, Idle: 73.93
IRQ: 0.00, SIRQ: 0.49, IOwait: 4.27
CPU2: CPU Utilization (percentage of time spent)
User: 7.17, System: 13.54, Nice: 0.00, Idle: 74.50
IRQ: 0.00, SIRQ: 0.49, IOwait: 4.28
CPU3: CPU Utilization (percentage of time spent)
User: 10.15, System: 15.63, Nice: 0.00, Idle: 69.12
IRQ: 0.00, SIRQ: 0.39, IOwait: 4.68

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