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CSCvm48344 - Provide customer/TAC/escalation tool to recover unfinished .temp file

MegaFon UC Team
Beginner
Beginner

‎11-22-2018 02:21 AM

Hello!

Has anybody solution to fix broken CMS recordings (.temp files) to the playable .mp4 format?

7 people had this problem
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2 Replies 2

abhispal
Cisco Employee
Cisco Employee

‎06-15-2019 05:45 PM

Please raise a TAC ticket and we can see if the recording.temp file can be recovered.

chris.barlow1
Beginner
Beginner
In response to abhispal

‎06-18-2019 07:41 AM

Hi - any update please on this? Is it possible and is the recovery tool expected any time soon?

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